Return Policy

Adhesive Templates, Inc.

How to return an item

Your item must be in its original, unused condition to be returned, unless there is a manufacturing defect.

The item(s) must be returned within 30 days of purchase.

  • Please email sales@adhesivetemplates.com to request a refund and we will assign you a tracking #.
  • Include in your package a signed letter stating the reason for your return and a copy of your invoice and/or packing slip.
  • Mail your returned item to:

Adhesive Templates, Inc.
Return Tracking # _______________________
4717 Campus Drive
Kalamazoo, MI 49008

Return Exceptions

Merchandise that has been opened, used or altered will not be accepted for return or exchange. Damaged or incorrect emblem adhesives may be replaced at our discretion without the need for return shipping of the original part(s). If a shipping error on our part is made or defective parts are shipped, they will be replaced free-of-charge.

Restocking Fee

If an incorrect quantity of product or other ordering error is made on your part, the returned items will be subject to a 25% restocking fee, which will be deducted from your refund. Shipping & handling charges are non-refundable.

Exchanges

If you ordered the wrong emblem or requested an incorrect part number, we will be happy to credit the purchase you made and ship you the correct item for the difference in price from the original part, plus shipping & handling.